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The overload of fans trying to buy Taylor Swift tickets caused major tech issues. The singer responds that her team was assured the demands would be met.
Taylor Swift tickets breakdown probed by attorneys general
Ticketmaster under fire from Dems after Taylor Swift debacle
Ticketmaster's Taylor Swift ticket fiasco spurs new Senate hearing - ABC News
Senators blast LiveNation for Taylor Swift ticket fiasco
Taylor Swift fans vent frustration over her 'silence' amid Ticketmaster fiasco: It 'speaks volumes
Ticketmaster Draws Bipartisan Fire From Congress in Taylor Swift Hearing
Can Taylor Swift fans break the Ticketmaster monopoly?
Taylor Swift fans sue Ticketmaster over concert ticket fiasco
An Evaluation of Ticketmaster's Crisis Management During the Taylor Swift Ticket Fiasco, by Feng Chen, Marketing in the Age of Digital
Live Nation/Ticketmaster get bipartisan grilling in D.C. - Los Angeles Times